ABOUT US
FOUNDED BY HUGO MCATEER, ESTABLISHED IS AN AUSTRALIAN LUXURY FASHION LABEL THAT EMBODIES TIMELESS ELEGANCE AND CRAFTSMANSHIP. OUR JOURNEY BEGAN IN 2021 WITH A SIMPLE YET POWERFUL CONCEPT: TO TELL A STORY THROUGH EACH AND EVERY GARMENT WE CREATE.
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AT ESTABLISHED, WE STRIVE FOR PROGRESS AND CONTINUOUS IMPROVEMENT ON EVERY PIECE. EACH GARMENT WE PRODUCE IS A TESTAMENT TO OUR DEDICATION TO EXCELLENCE. FROM THE SELECTION OF THE FINEST MATERIALS TO THE IMPECCABLE CRAFTSMANSHIP, WE PAY METICULOUS ATTENTION TO DETAIL. OUR DESIGNS ARE BORN FROM A BLEND OF INNOVATION AND TRADITION, COMBINING MODERN SENSIBILITIES WITH CLASSIC ELEGANCE.
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THANK YOU FOR BEING PART OF OUR STORY. WE LOOK FORWARD TO SHARING MORE CHAPTERS OF BEAUTY, ARTISTRY, AND INSPIRATION WITH YOU IN THE FUTURE. TOGETHER, WE'LL CONTINUE TO EXPLORE THE BOUNDLESS POSSIBILITIES OF FASHION AND STORYTELLING.
ORIGINAL COLLECTION
RETURN POLICY
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STANDARD RETURN POLICY
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FOR ITEMS PURCHASED AT ESTABLISHED, ALL RETURNS MUST BE SUBMITTED WITHIN 15 DAYS OF RECEIVING YOUR ITEM(S).
TO BE ELIGIBLE FOR RETURN, ITEM(S) MUST BE SENT BACK IN SALEABLE CONDITION, IN ITS ORIGINAL PACKAGING WITH TAGS ATTACHED. THE ITEM MUST BE NEW, NOT WORN, UNALTERED, AND FREE OF ANY ODORS OR FRAGRANCES.
IF ITEM(S) DO NOT FIT THESE REQUIREMENTS, IT WILL BE SENT BACK TO THE CUSTOMER AT HIS/HER EXPENSE. WE RESERVE THE RIGHT, AT OUR SOLE DISCRETION, TO DETERMINE IF RETURNED MERCHANDISE IS IN SALEABLE CONDITION.
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FOR ALL REFUNDS CONTACT US ON OUR EMAIL - establishedclothing.info@gmail.com
PRE ORDER POLICY
PRE ORDER WAIT TIMES
WE UNDERSTAND THAT YOU'RE EAGER TO RECEIVE YOUR PRE-ORDER ITEMS. ON AVERAGE, PRE-ORDER PRODUCTS ARE EXPECTED TO TAKE BETWEEN 4 TO 6 WEEKS TO ARRIVE AT YOUR HOME. THIS TIMEFRAME IS A GENERAL ESTIMATE, AND THE ACTUAL DELIVERY TIME CAN VARY DEPENDING ON FACTORS SUCH AS PRODUCTION SCHEDULES, PRODUCT AVAILABILITY, AND SHIPPING TIMES. WE ARE DEDICATED TO KEEPING YOU INFORMED AND UPDATED THROUGHOUT THE PROCESS. IN THE EVENT OF ANY UNFORESEEN DELAYS, WE WILL MAKE SURE TO COMMUNICATE WITH YOU PROMPTLY.
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PRE ORDER QUALITY
WHEN IT COMES TO PRE-ORDER PRODUCTS, QUALITY IS A KEY CONSIDERATION. IT'S OUR COMMITMENT TO ENSURE THAT ALL OUR PRE-ORDER ITEMS MEET THE SAME HIGH STANDARDS AS OUR ORIGINAL COLLECTION PRODUCTS.
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REFUND AND RETURN POLICY
WE VALUE YOUR SATISFACTION WITH OUR PRODUCTS. IF, FOR ANY REASON, YOU ARE NOT COMPLETELY SATISFIED WITH YOUR PRE-ORDER PURCHASE, OR IF THERE ARE SUBSTANTIAL DELAYS BEYOND OUR CONTROL, PLEASE REVIEW OUR RETURN AND REFUND POLICIES FOR GUIDANCE ON HOW TO PROCEED. YOUR PEACE OF MIND IS IMPORTANT TO US, AND WE WANT YOU TO HAVE A POSITIVE SHOPPING EXPERIENCE.
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​SHIPPING POLICY
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SHIPPING AND DELIVERY INFORMATION
STANDARD PROCESSING TIME FOR ORDERS IS 5-7 BUSINESS DAYS TO BE PROCESSED AND SHIPPED.ORDERS PLACED AFTER 10:00 AM (PST) MAY BE PROCESSED THE FOLLOWING BUSINESS DAY. PROCESSING AND SHIPPING TIMES MAY INCREASE DURING SPECIFIC COLLECTION LAUNCHES, HOLIDAYS, AND OTHER PEAK SEASONS. WE CANNOT CHANGE THE SHIPPING ADDRESS OR THE SHIPPING METHOD SELECTED AFTER CHECKOUT.
AMENDING A SHIPPING ADDRESS
WE CANNOT CHANGE THE SHIPPING ADDRESS OR THE SHIPPING METHOD SELECTED AFTER CHECKOUT.
ONCE AN ORDER HAS BEEN SHIPPED, AN EMAIL WILL BE SENT TO THE EMAIL ADDRESS PROVIDED ON THE ORDER WITH YOUR SHIPMENT'S TRACKING INFORMATION.
CUSTOMERS ARE RESPONSIBLE FOR MONITORING THE DELIVERY OF THEIR SHIPMENT ONCE AN ORDER HAS LEFT OUR WAREHOUSE.